Privacy Policy

PRIVACY POLICY

1. DEFINITIONS

This personal data privacy policy uses the following terms.

Site Administration of the Online Store: specialists representing the organization, managing the site and processing personal data. They determine the purposes of processing, which information is processed and which operations are performed.

Personal Data: information directly or indirectly relating to an identified or identifiable individual.

Processing of Personal Data: any operation or set of operations, including collection, recording, systematization, accumulation, storage, updating (modification, alteration), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion and destruction.

Confidentiality of Personal Data: the obligation of an operator or another person with access to personal data not to disclose it without the data subject’s consent or legal grounds.

User: a person visiting the Online Store website and using its programs and products.

Cookies: a small piece of data sent by a web server and stored on the User’s computer, which the browser or web client sends to the server when opening a page of the site.

IP Address: a unique network address of a node in a computer network using TCP/IP.

2. GENERAL PROVISIONS

Viewing the Online Store website and using its programs and products implies agreement with this Policy and the provision of personal data for processing.

If the User disagrees with the Policy, they must leave the website.

The Policy applies only to the Online Store website. The Online Store is not responsible for the User’s actions on third-party resources reached through links.

The Site Administration does not verify the accuracy of personal data provided by the User.

3. SUBJECT OF THE PRIVACY POLICY

The Site Administration undertakes not to disclose personal data provided by a User registering on the site or placing an order and to ensure its confidentiality.

Data processed includes last name, first name, patronymic, contact telephone number, email address, delivery address and residential address.

The Online Store protects data automatically transmitted when viewing advertising blocks and visiting pages: IP address, cookie information, browser information, visit time, page address and referrer.

4. PURPOSES OF COLLECTING THE USER’S PERSONAL INFORMATION

Identifying the registered User for placing an order and purchasing goods.

Providing access to personalized site resources.

Establishing feedback, including notifications and requests, and processing inquiries and applications.

Determining the User’s location to ensure payment security and prevent fraud.

Confirming the accuracy and completeness of the data provided.

Creating an account for making purchases.

Notifying the User about order status.

Processing and receiving payments, confirming taxes and tax benefits.

Providing technical support.

Providing information about new products, special offers and news with the User’s consent.

Advertising Online Store products with the User’s consent.

Providing access to Online Store websites or services to obtain products, updates and services.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

The processing period is not limited. Processing may use any lawful method, including automated and non-automated processing.

Data may be transferred to third parties to fulfill an order (courier services, postal organizations, telecommunications operators) and pursuant to lawful requests from government authorities.

The Site Administration informs the User if personal data is lost or disclosed.

The Site Administration takes necessary measures against unauthorized access, alteration, deletion or dissemination of data.

In the event of loss or disclosure, the Site Administration takes measures to prevent losses and adverse consequences.

6. RESPONSIBILITIES OF THE PARTIES

The User must provide accurate information about themselves and update and supplement it when information changes.

The Site Administration must use data solely for the purposes specified in this Policy.

The Site Administration ensures confidentiality and does not disclose data without the User’s consent, except as provided by law.

The Site Administration takes measures to protect personal data from unauthorized access.

The Site Administration blocks data at the request of the User or their legal representative during verification when inaccurate data or unlawful actions are identified.

7. LIABILITIES OF THE PARTIES

The Site Administration is liable for losses incurred by the User due to unlawful use of personal data under Russian legislation, except in the cases specified in this Policy.

The Site Administration is not liable for loss or disclosure if the data became publicly available before the loss or disclosure, was provided by third parties before the Administration received it, or was disclosed with the User’s consent.

8. DISPUTE RESOLUTION

Before filing a lawsuit in a dispute between the User and the Site Administration, a claim — a written proposal for voluntary settlement — must be submitted.

The Site Administration must provide a written response with the outcome of the claim within 30 calendar days of receipt.

If no agreement is reached, the dispute is referred to a court at the location of the Site Administration under applicable Russian legislation.

9. ADDITIONAL CONDITIONS

The Site Administration may amend this Policy without the User’s consent.

A new Policy takes effect when posted on the site unless the new version provides otherwise.

Suggestions, wishes, questions and requests should be sent through feedback at elbrusclimbing.com or by email to info@elbrusclimbing.com.

The current Policy is available at elbrusclimbing.com/privacy-policy.